1 min 
Industry Research Report
Healthcare IT leaders are being pushed to adopt AI from every direction: their own data and analytics teams (82 percent), other IT and technology teams (78 percent), and executive leadership (73 percent).
Confidence is high. Ninety-six percent say their organization can implement and adopt AI successfully. But those same leaders report that only about half of their current data platforms deliver the capabilities they say AI depends on.
Arcadia partnered with The Harris Poll to understand that gap. We surveyed 102 senior healthcare IT decision-makers at academic medical centers, integrated delivery networks, and multi-hospital systems. Here is what they told us about their data foundations, their AI plans, and how the CIO role is changing.
The CIO is becoming a strategy leader
Nearly 9 in 10 (87 percent) describe the current CIO as a strategy leader or strategy influencer, and 58 percent expect the role to become a full strategy leader within five years.
Agreement on AI's importance
Confidence is high but qualified. More than 8 in 10 leaders (82 percent) see AI as very important or vital to their organization today. Almost all (97 percent) expect it to be important within five years.
AI's Impact on the workforce
Leaders expect AI to change work. Almost all (96 percent) say AI will improve workforce satisfaction by reducing mundane tasks, and 93 percent say it will let employees focus on more intricate parts of their jobs.
Where AI Is Used Today
Risk and quality management
Patient engagement
Business intelligence
“Our findings reveal a strong consensus among healthcare CIOs on the need for a solid data foundation to fully leverage AI’s capabilities. By adopting a platform that solves the challenges of data integration and analytics at scale, healthcare organizations can improve patient care and operational efficiency while advancing strategic capabilities.”
Key Findings
- Technology priorities top the agenda.
- Security is the widest capability gap.
- The CIO is already a strategist.
- Tactical work is the constraint.
- Talent, not technology, is the barrier.
Methodology
This survey was conducted online within the United States by The Harris Poll on behalf of Arcadia between January 11-25, 2024, among 102 senior healthcare leaders and decision-makers in IT.
