Surescripts - Arcadia

Inform and accelerate decisions that keep patient care on track

Eliminate blind spots

Approximately 27% of prescriptions are never filled. We deliver signals so care teams can intervene.¹

Ongoing monitoring of refill behavior and adherence gaps

Improved medication adherence drives cost savings of $0.58 per member per month—even after accounting for increased prescription spend.²

Actionable intelligence in existing workflows

Arcadia operationalizes Surescripts’ medication signals inside the same enterprise platform organizations use to manage quality, risk, and utilization.

From reactive metric to proactive performance

Unlock the ability to intervene earlier, prioritize care management activities, reduce false nonadherence flags, and protect cost and quality performance with visibility across the medication lifecycle.

¹IQVIA Institute, “Understanding the Use of Medicines in the U.S. 2025,” April 2025
²Surescripts analysis of e-prescribing and fill data January-August

What our partnership unlocks

Prioritized worklists

Medication intelligence embedded in Arcadia’s patient registries turns adherence signals into actionable worklists, helping care teams identify therapy barriers, emerging refill gaps, and at-risk patients.

Enriched patient record

Patient-level adherence and dispensing insights, combined with clinical and claims data, help care teams understand the medication journey and tailor outreach to each patient’s diagnosis, risk, and care plan.

Program performance management

Dashboards turn medication signals into population-level insights, helping organizations monitor adherence, abandonment, access barriers, and performance across provider groups, facilities, and medication class over time.