The current status quo when it comes to behavioral health is bleak. Providers are working in disparate and often antiquated technology systems that cannot standardize data and cannot provide patients with benefits that we accept as basic, such as text message appointment reminders. Behavioral health agencies also are not yet included in value-based payment models.
Investing in and adopting systems that make patient data useful and accessible could transform the industry, impacting not only the behavioral health side but the medical health side as well, to improve overall patient care.
Arcadia Vice President of Enterprise Partnerships, Anna Basevich, recently spoke with IMSNY CIO, Elise Kohl-Grant, about the lack of technology investment in behavioral health, how standardizing data could open doors for new patient benefits, and why technology can lead to significant positive outcomes for the whole person care.
This discussion is now available as episode 5 of the Arcadia miniseries, The Schema (watch it here). Below, we summarize the drawbacks to the current patient experience, the need for behavioral health agencies to be included in value-based payments models, and the positive outcomes of involving patients in their own care.
Helping behavioral health patients through their journey of care