Turn Patient Insight Into Coordinated Action
Identifying patients who need attention is only the beginning. Delivering timely, coordinated care requires teams to assign work, engage patients, track follow-through, and adapt as needs change—but disconnected systems and manual processes often get in the way.
Built into Ascent™ Care, care management brings care planning, task management, patient outreach, and coordinated workflows together in a single experience. AI-powered prioritization and workflow automation expand care teams’ capacity and strengthen patient engagement, while configurable governance keeps humans in control of every patient-facing decision.
Care navigation agent
Balance intelligence with oversight
Move beyond the limits of manual care coordination with an AI agent that continuously summarizes patient context, prioritizes patients, recommends next steps, and drives timely outreach. Configurable governance, care manager handoffs, and escalation paths ensure care teams can expand their reach without giving up control of patient-facing decisions.
patient prioritization
Focus care where it matters most
AI-powered stratification and contextual signals continuously identify who needs attention, why they need it, and where care teams can have the greatest impact. Intelligent worklists bring patient context, prioritization, and recommended next steps into a single view, helping care teams move more efficiently from identifying patient needs to coordinated action.


workflow automation
Automate routine care coordination
Reduce the work behind the work by automating enrollment, task routing, recurring activities, patient outreach, and follow-up workflows. Limit administrative burden and improve consistency across care management programs while helping care teams coordinate care more consistently and at greater scale.
CARe team coordination
Coordinate care across teams
Keep care managers, providers, and operational teams aligned through shared care plans, task management, and patient context that clarify ownership, simplify handoffs, and support consistent follow-through.

Patient engagement
Strengthen every patient connection
Deliver more personalized outreach through integrated, multi-modal communication tools that support bi-directional engagement. Help care teams maintain timely follow-through, respond as patient needs change, and stay connected throughout the care journey.
Expand the Reach of Your Care Teams
See how AI-powered workflows, coordinated care management, and patient outreach help care teams expand their reach and deliver more consistent care.