Ask Dr. Parker

“Forming community partnerships is an important activity for healthcare systems trying to address social determinants of health – are there any particularly interesting examples you’ve seen?”

Forward-looking accountable care organizations (ACOs) understand that success writ large includes integrating behavioral health care and mental health care with physical health care processes.  Social determinants of health can have a huge impact on health outcomes, but are challenging to address. We usually talk about hiring social workers and psychologists to partner with our primary care providers in the ambulatory offices.  Here is a different take.

Mike Sauschuck, Chief of Police for Portland, Maine has dedicated himself to integrating behavioral and mental health and substance use expertise into the day-to-day operations of his police force.  I had the opportunity to hear Chief Sauschuck speak last year when I participated in a day-long seminar put on by MaineHealth Accountable Care Organization.  I followed up with the Chief this week to learn more about his story and how he came to see healthcare as an important part of police work.

Developing the Crisis Intervention Team (CIT) Approach

Chief Sauschuck started his career in the Marines.  He did a stint guarding the embassy in Moscow, Russia (not Moscow, Maine!), and then transitioned to policing.  Initially, he wanted to be in the drug unit or on a SWAT team.  His initial goal, as is true for many police officers, was to lock up as many bad guys as possible.  However, he began to see that a large percentage of the people he was dealing with were not criminals, but people impaired by mental health problems, poverty and drug use.

The Chief explained to me that, “starting in 1996 we worked with what we called a co-responder model in the form of a mental health liaison. The dispatcher makes a triage decision whether or not to send the mental health staff person out on the call, or an officer in the field can call the mental health person in. Currently we have a full-time mental health liaison, a mental health coordinator, a substance use disorder liaison and several interns working towards social work or psychology positions.”  The Chief relished the fact that they pay for the Substance Use Disorder position largely from drug forfeiture money that they have confiscated from drug dealers. “If I could, I would double our behavioral health program and they would be busy all day long.”

Chief Sauschuck went on to explain that out of a violent confrontation using deadly force with a young man in Memphis in 1987 the first Crisis Intervention Team (CIT) was developed.  The CIT program was picked up by the Portland Police Department in 2001 and the Chief was in the first class.

“In that first course as a beat cop, I took a 40-hour training learning about basic BH diagnoses and psych medications.  We did some role playing and made some residential visits with psych patients.  We were able to sit in with nurses and doctors dealing with psych and drug issues. At that time, the emphasis was mostly BH related more than drugs. That has now changed.”

Bringing the CIT Program to Portland, Maine

The Chief explained that, “…now 100% of our officers have completed CIT training.  We try to complete it in their first year on job.  Even skeptical veterans find value and admit ‘I wish I had this 20 years ago!’”

In 2010, the Portland PD competed in a national process to become a “Learning Site” bringing in a grant through a federal entity called the Bureau of Justice Assistance.

The Impact of the Opioid Epidemic

Chief Sauschuck noted that the opioid epidemic created a new crisis starting in 2014.  He related a dramatic day in 2015 during which there were 14 overdoses and two fatalities.  He explained that most of those who suffer from substance use disorders started with prescription medications for opioids and then evolved to heroin.  Most of the heroin in Portland is coming from New York City and Mexico. The powerful and dangerous drug fentanyl has also been implicated in many of the overdoses, according to the Chief.

I asked the Chief what the response of the community has been to this integrated approach to policing.  He stated that the community has been hugely supportive.  The Chief went on to say that they have organized a “community providers meeting” that brings case managers and doctors in with the police department’s behavioral health team to coordinate services, meeting at least monthly.  With the onset of the opioid epidemic, many of the meetings also deal with various treatment approaches to substance use disorders e.g. around medical assisted therapy (MAT).

Lessons for Other Communities

Since 2011, Chief Sauschuck’s team has worked with many communities around the country sharing lessons learned from the Portland experience.

I asked the Chief what is unique to Portland and what could be transferable about their approach to other cities, towns or rural areas.  Chief Sauschuck pointed out that Portland is the largest city in Maine with 66,000 people. “The CIT program and liaison program are all transferrable to other venues.  Rural areas, prevalent in Maine, present extra challenges just due to the distances that need to be covered to provide care.”

One common question organizations have is how to measure the outcomes of this type of investment.  Chief Sauschuck answers that question as, “We’re here to save lives.  I know it works. If we save even one life it’s worth it.  And either we spend the money now or we spend it later.”

But the Portland police force does face barriers to further success. Chief Sauschuck explained that, “we Need Medicaid expansion in Maine to provide more healthcare services to more people.”

As we ended our conversation, I asked the Chief how in a more perfect world a police department would interface and collaborate with an ACO.  He answered that many patients with mental health and substance use problems are caught in the intersection of health care and law enforcement.  Chief Sauschuck continues to advocate for long-range, deep connections between police, social services and the medical community.  Well said, Chief!

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Ask Dr. Parker: Why Is the Opioid Epidemic Different?

Dr. Rich Parker - Arcadia's Chief Medical Officer

Dr. Richard Parker

Dr. Parker serves as chief medical officer for Arcadia with overall responsibility for the design and implementation of clinical strategies, input into the roadmap and development of Arcadia’s technology and service programs, thought leadership in support of providers transitioning to value-based care, and strategic advisory work for physician leaders at Arcadia’s clients.

Previously, Dr. Parker was an internist with a 30-year history at Beth Israel Deaconess Medical Center. From 2001 until 2015, Dr. Parker served as the medical director and chief medical officer for the 2,200 doctor Beth Israel Deaconess Care Organization. He oversaw the physician network evolve from a fee-for-service payment system to a nationally recognized global payment pioneer Accountable Care Organization. Dr. Parker’s other areas of expertise include end of life care, medical malpractice, care of the mentally ill, electronic medical records, and population health management. Dr. Parker served as assistant professor of medicine at Harvard Medical School. Dr. Parker graduated from Harvard College in 1978, and the Dartmouth-Brown Program in Medicine in 1985.

Dr. Parker is an in-demand speaker to associations, companies, and academic institutions on the topics of population health management, electronic health records, value-based care, and evolutionary, medical and business impacts of stress.

July 26, 2018